Get Call Insights
curl --request GET \
--url https://api.trillet.ai/v2/api/active-calls/{roomName}/insights \
--header 'x-api-key: <api-key>' \
--header 'x-workspace-id: <x-workspace-id>'import requests
url = "https://api.trillet.ai/v2/api/active-calls/{roomName}/insights"
headers = {
"x-api-key": "<api-key>",
"x-workspace-id": "<x-workspace-id>"
}
response = requests.get(url, headers=headers)
print(response.text)const options = {
method: 'GET',
headers: {'x-api-key': '<api-key>', 'x-workspace-id': '<x-workspace-id>'}
};
fetch('https://api.trillet.ai/v2/api/active-calls/{roomName}/insights', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.trillet.ai/v2/api/active-calls/{roomName}/insights",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"x-api-key: <api-key>",
"x-workspace-id: <x-workspace-id>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.trillet.ai/v2/api/active-calls/{roomName}/insights"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("x-api-key", "<api-key>")
req.Header.Add("x-workspace-id", "<x-workspace-id>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.trillet.ai/v2/api/active-calls/{roomName}/insights")
.header("x-api-key", "<api-key>")
.header("x-workspace-id", "<x-workspace-id>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.trillet.ai/v2/api/active-calls/{roomName}/insights")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["x-api-key"] = '<api-key>'
request["x-workspace-id"] = '<x-workspace-id>'
response = http.request(request)
puts response.read_body{
"sentiment": "positive",
"topics": ["account inquiry", "billing"],
"summary": "Customer is asking about their recent invoice and payment options.",
"suggestions": [
"Offer to email a detailed invoice breakdown",
"Mention the available payment plans"
]
}
Active Calls
Get Call Insights
Get AI-generated insights for an active call, including sentiment analysis and key topics.
GET
/
v2
/
api
/
active-calls
/
{roomName}
/
insights
Get Call Insights
curl --request GET \
--url https://api.trillet.ai/v2/api/active-calls/{roomName}/insights \
--header 'x-api-key: <api-key>' \
--header 'x-workspace-id: <x-workspace-id>'import requests
url = "https://api.trillet.ai/v2/api/active-calls/{roomName}/insights"
headers = {
"x-api-key": "<api-key>",
"x-workspace-id": "<x-workspace-id>"
}
response = requests.get(url, headers=headers)
print(response.text)const options = {
method: 'GET',
headers: {'x-api-key': '<api-key>', 'x-workspace-id': '<x-workspace-id>'}
};
fetch('https://api.trillet.ai/v2/api/active-calls/{roomName}/insights', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.trillet.ai/v2/api/active-calls/{roomName}/insights",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"x-api-key: <api-key>",
"x-workspace-id: <x-workspace-id>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.trillet.ai/v2/api/active-calls/{roomName}/insights"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("x-api-key", "<api-key>")
req.Header.Add("x-workspace-id", "<x-workspace-id>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.trillet.ai/v2/api/active-calls/{roomName}/insights")
.header("x-api-key", "<api-key>")
.header("x-workspace-id", "<x-workspace-id>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.trillet.ai/v2/api/active-calls/{roomName}/insights")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["x-api-key"] = '<api-key>'
request["x-workspace-id"] = '<x-workspace-id>'
response = http.request(request)
puts response.read_body{
"sentiment": "positive",
"topics": ["account inquiry", "billing"],
"summary": "Customer is asking about their recent invoice and payment options.",
"suggestions": [
"Offer to email a detailed invoice breakdown",
"Mention the available payment plans"
]
}
Headers
string
required
API key used for authenticating requests to the API.
string
required
Workspace identifier for the API.
Path Parameters
string
required
The LiveKit room name of the active call.
Response Fields
string
Overall sentiment of the conversation (e.g., “positive”, “neutral”, “negative”).
array
Key topics discussed in the call.
string
AI-generated summary of the conversation so far.
array
AI-generated suggestions for the agent.
{
"sentiment": "positive",
"topics": ["account inquiry", "billing"],
"summary": "Customer is asking about their recent invoice and payment options.",
"suggestions": [
"Offer to email a detailed invoice breakdown",
"Mention the available payment plans"
]
}
⌘I