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GET
/
v2
/
api
/
active-calls
/
{roomName}
Get Active Call Details
curl --request GET \
  --url https://api.trillet.ai/v2/api/active-calls/{roomName} \
  --header 'x-api-key: <api-key>' \
  --header 'x-workspace-id: <x-workspace-id>'
{
  "id": "665a1b2c3d4e5f6a7b8c9d0e",
  "roomName": "call-abc123",
  "customerPhone": "+14155551234",
  "customerName": "John Doe",
  "aiAgentName": "Customer Support Agent",
  "duration": 145,
  "sentiment": "positive",
  "transcript": [
    { "role": "agent", "content": "Hello! How can I help you today?" },
    { "role": "customer", "content": "I need help with my account." }
  ],
  "participants": [
    {
      "identity": "agent-001",
      "isAgent": true,
      "metadata": {},
      "joinedAt": "2024-06-01T10:00:00.000Z"
    }
  ]
}

​
Headers

​
x-api-key
string
required
API key used for authenticating requests to the API.
​
x-workspace-id
string
required
Workspace identifier for the API.

​
Path Parameters

​
roomName
string
required
The LiveKit room name of the active call.

​
Response Fields

​
id
string
Unique identifier for the active call.
​
roomName
string
The LiveKit room name.
​
customerPhone
string
Customer’s phone number.
​
customerName
string
Customer’s name if available.
​
aiAgentName
string
Name of the AI agent handling the call.
​
duration
number
Current call duration in seconds.
​
sentiment
string
Current detected sentiment.
​
transcript
array
Live transcript of the conversation.
​
participants
array
Array of call participants with metadata.
{
  "id": "665a1b2c3d4e5f6a7b8c9d0e",
  "roomName": "call-abc123",
  "customerPhone": "+14155551234",
  "customerName": "John Doe",
  "aiAgentName": "Customer Support Agent",
  "duration": 145,
  "sentiment": "positive",
  "transcript": [
    { "role": "agent", "content": "Hello! How can I help you today?" },
    { "role": "customer", "content": "I need help with my account." }
  ],
  "participants": [
    {
      "identity": "agent-001",
      "isAgent": true,
      "metadata": {},
      "joinedAt": "2024-06-01T10:00:00.000Z"
    }
  ]
}