> ## Documentation Index
> Fetch the complete documentation index at: https://trilletai.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Call Flow

> Retrieve a specific call flow by its ID.

### Headers

<ParamField header="x-api-key" type="string" required>
  API key used for authenticating requests to the API.
</ParamField>

<ParamField header="x-workspace-id" type="string" required>
  Workspace identifier for the API.
</ParamField>

### Path Parameters

<ParamField path="id" type="string" required>
  The unique ID of the call flow.
</ParamField>

### Response Fields

<ResponseField name="_id" type="string">
  The unique identifier for the call flow.
</ResponseField>

<ResponseField name="workspaceId" type="string">
  The identifier of the workspace where the call flow is configured.
</ResponseField>

<ResponseField name="name" type="string">
  The name assigned to the call flow.
</ResponseField>

<ResponseField name="direction" type="string">
  Indicates the direction of the call flow, such as "inbound".
</ResponseField>

<ResponseField name="description" type="string">
  A brief description of what the call flow is designed to handle.
</ResponseField>

<ResponseField name="agent" type="string">
  The ID of the agent associated with this call flow.
</ResponseField>

<ResponseField name="promptType" type="string">
  The type of prompt used in the call flow, such as "simple".
</ResponseField>

<ResponseField name="flowData" type="object">
  Contains the configuration of nodes and edges defining the call routing logic.

  <ResponseField name="nodes" type="array">
    An array detailing each node in the call flow.
  </ResponseField>

  <ResponseField name="edges" type="array">
    An array detailing the edges connecting the nodes.
  </ResponseField>
</ResponseField>

<ResponseField name="prompt" type="string">
  The initial or system prompt that is presented in the call flow.
</ResponseField>

<ResponseField name="isActive" type="boolean">
  Indicates whether the call flow is currently active.
</ResponseField>

<ResponseField name="settings" type="object">
  The configuration settings for the call flow, including details on knowledge bases, response settings, security measures, and call settings.

  <ResponseField name="knowledgeBases" type="array">
    An array of references to knowledge bases included in the call flow.
  </ResponseField>

  <ResponseField name="responseSettings" type="object">
    Settings related to response timing within the call flow.

    <ResponseField name="delay" type="number">
      The delay before a response is issued, measured in seconds.
    </ResponseField>
  </ResponseField>

  <ResponseField name="security" type="object">
    Security settings relevant to the call flow.

    <ResponseField name="hipaaCompliance" type="boolean">
      Indicates whether HIPAA compliance is enabled.
    </ResponseField>
  </ResponseField>

  <ResponseField name="callSetting" type="object">
    Call-related settings for managing the call duration and handling silence.

    <ResponseField name="maxCallDuration" type="number">
      The maximum duration for the call, measured in seconds.
    </ResponseField>

    <ResponseField name="endCallOnSilence" type="number">
      The duration of silence that triggers the end of the call, measured in seconds.
    </ResponseField>
  </ResponseField>
</ResponseField>

<ResponseField name="createdAt" type="string">
  Timestamp when the call flow was created.
</ResponseField>

<ResponseField name="updatedAt" type="string">
  Timestamp when the call flow was last updated.
</ResponseField>

<ResponseExample>
  ```json theme={null}
  {
    "_id": "exampleId",
    "workspaceId": "workspacePlaceholder",
    "name": "Customer Support Flow",
    "direction": "inbound",
    "description": "Handles inbound support calls",
    "agent": "agentPlaceholder",
    "promptType": "simple",
    "flowData": {
      "nodes": [],
      "edges": []
    },
    "prompt": "Keep the conversation short and friendly.",
    "isActive": true,
    "settings": {
      "knowledgeBases": [],
      "responseSettings": { "delay": 0 },
      "security": { "hipaaCompliance": false },
      "callSetting": { "maxCallDuration": 600, "endCallOnSilence": 10 }
    },
    "createdAt": "2025-01-03T11:00:00Z",
    "updatedAt": "2025-01-03T11:10:00Z"
  }
  ```
</ResponseExample>